{"id":1260,"date":"2024-01-09T08:30:00","date_gmt":"2024-01-09T08:30:00","guid":{"rendered":"https:\/\/proget.pl\/en\/?p=1260"},"modified":"2025-06-09T08:57:04","modified_gmt":"2025-06-09T08:57:04","slug":"proget-new-support-portal","status":"publish","type":"post","link":"https:\/\/proget.pl\/en\/blog\/proget-new-support-portal\/","title":{"rendered":"New dimension of Technical Support for all Proget customers"},"content":{"rendered":"
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New dimension of Technical Support for all Proget customers<\/h1>\n
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Proget Team<\/p>\n <\/div>\n

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09.01.2024<\/p>\n <\/div>\n

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Proget<\/a><\/span> > System<\/a><\/span> > New dimension of Technical Support for all Proget customers<\/strong><\/span><\/span><\/div>\n\n\n

Comprehensive, constantly improved technical support is integral to working with our company. Acting on this value, we present the recently launched Technical Support Portal for Proget system users.<\/p>\n\n\n\n

The service provides access to a vast knowledge base, enables request creation and tracking, and facilitates knowledge and experience sharing within the administrator community.<\/p>\n\n\n\n

What awaits you on the new Support Portal?<\/h2>\n\n\n\n

Knowledge base<\/h3>\n\n\n\n

This is a comprehensive resource to complement and expand our Technical Documentation. It covers both theoretical basics and practical examples of using the Proget system, with detailed step-by-step instructions and procedures.<\/p>\n\n\n\n

‘My Area’ tab<\/h3>\n\n\n\n

This is where you can create service requests and submit an idea for a new feature. From now on, you will also be able to track request status and history in a structured format from your account. The existing procedure for e-mail requests will remain unchanged.<\/p>\n\n\n\n

Community<\/h3>\n\n\n\n

The forum is for cooperation and the exchange of experiences between system users. Our experts, engineers, and developers will answer your questions and share their practical knowledge of Proget system usage and operation.<\/p>\n\n\n

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\n \n\n Move to a higher level of support.\n<\/h2>\n\n
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