{"id":896,"date":"2024-03-19T08:30:00","date_gmt":"2024-03-19T08:30:00","guid":{"rendered":"https:\/\/proget.pl\/en\/?p=896"},"modified":"2025-12-05T14:54:20","modified_gmt":"2025-12-05T14:54:20","slug":"customer-story-kupbilet-services-industry","status":"publish","type":"post","link":"https:\/\/proget.pl\/en\/blog\/customer-story-kupbilet-services-industry\/","title":{"rendered":"Control of ticket checking equipment and remote support with Proget"},"content":{"rendered":"<div class=\"!my-16 md:!my-24\">\n  <div \n    class=\"is-layout-constrained\" style=\"--wp--style--global--content-size: 70.75rem;\"\n>\n    <main class=\"xl:grid xl:gap-10 xl:grid-cols-[741px_1fr]\">\n      <article>\n                  <div class=\"inline-grid grid-cols-2 gap-5 sm:flex sm:flex-wrap mb-3\">\n                          <a class=\"uppercase text-[10px] leading-3 text-text-tertiary font-medium w-fit hover:no-underline\"\n                 href=\"https:\/\/proget.pl\/en\/blog\/category\/case-study\/\"\n              >\n                Case study\n              <\/a>\n                      <\/div>\n                          <h1 class=\"font-[600] text-3xl text-text-primary mb-7 md:mb-12\">Control of ticket checking equipment and remote support with Proget<\/h1>\n                <div class=\"flex items-center gap-x-8\">\n                      <div class=\"flex items-center gap-x-1.5\">\n                              <div class=\"shrink-0\">\n                  <img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2025\/06\/Agnieszka-P-100.webp\" class=\"w-8 h-8 object-cover rounded-full\" alt=\"\" \/>                <\/div>\n                                            <p class=\"text-xs\">Agnieszka Pierlak<\/p>\n                          <\/div>\n                                <div class=\"flex items-center gap-x-1\">\n              <svg class=\"w-6 h-6 shrink-0 stroke-icon-tertiary\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 3.75h-15a.75.75 0 0 0-.75.75v15c0 .414.336.75.75.75h15a.75.75 0 0 0 .75-.75v-15a.75.75 0 0 0-.75-.75Zm-3-1.5v3m-9-3v3m-3.75 3h16.5\"\/><\/svg>              <p class=\"text-xs whitespace-nowrap\">19.03.2024<\/p>\n            <\/div>\n                                <div class=\"flex items-center gap-x-1\">\n              <svg class=\"w-6 h-6 shrink-0 stroke-icon-tertiary\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\"><path stroke-miterlimit=\"10\" d=\"M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18Z\"\/><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 6.75V12h5.25\"\/><\/svg>              <p class=\"text-xs whitespace-nowrap\">\n                1 min\n              <\/p>\n            <\/div>\n                  <\/div>\n        <div class=\"mt-7 md:mt-12 single-post-content\">\n          \n<div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/proget.pl\/en\/\">Proget<\/a><\/span> &gt; <span><a href=\"https:\/\/proget.pl\/en\/blog\/category\/case-study\/\">Case study<\/a><\/span> &gt; <span class=\"breadcrumb_last\" aria-current=\"page\"><strong>Control of ticket checking equipment and remote support with Proget<\/strong><\/span><\/span><\/div>\n\n\n<div class=\"wp-block-group has-primary-50-background-color has-background has-xs-font-size is-layout-constrained wp-container-core-group-is-layout-6bf6b0c8 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--sm);margin-bottom:var(--wp--preset--spacing--sm);padding-top:var(--wp--preset--spacing--sm);padding-right:var(--wp--preset--spacing--sm);padding-bottom:var(--wp--preset--spacing--sm);padding-left:var(--wp--preset--spacing--sm)\">\n<p class=\"has-base-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--2-xs)\"><strong>Jump to:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><ul><li><a href=\"#h-the-challenge-equipment-management-and-user-support\" data-level=\"2\">The challenge \u2013 equipment management and user support<\/a><\/li><li><a href=\"#h-the-solution-proget-system\" data-level=\"2\">The solution \u2013 Proget system<\/a><\/li><li><a href=\"#h-features-applied\" data-level=\"2\">Features applied<\/a><\/li><li><a href=\"#h-benefits-of-the-implementation\" data-level=\"2\">Benefits of the implementation<\/a><\/li><li><a href=\"#h-customer-recommendation\" data-level=\"2\">Customer recommendation<\/a><\/li><\/ul><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-2-xl-font-size\" id=\"h-the-challenge-equipment-management-and-user-support\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--xs);font-style:normal;font-weight:600\">The challenge \u2013 equipment management and user support<\/h2>\n\n\n\n<p class=\"has-lg-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--sm)\">KupBilet.pl is a Polish company that has been working with major organizers of cultural and sports events for years. It provides a variety of services: production and distribution of tickets via the Internet and a network of sales outlets, information services for ticket buyers, event promotion, and rental of electronic access control devices for venues.<\/p>\n\n\n\n<p class=\"has-lg-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--sm)\">The client reported problems controlling the equipment rented to check tickets and difficulties installing and updating the company&#8217;s dedicated application. They also needed a tool to support the process of providing effective, remote assistance to users.<\/p>\n\n\n\n<figure class=\"wp-block-image alignfull size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"673\" height=\"417\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2024\/03\/673x417-case-study-uslugowa_kup-bilet-1.webp\" alt=\"Proget mobility management for service industry, stadium, stands, pitch\" class=\"wp-image-3297\" srcset=\"https:\/\/proget.pl\/app\/uploads\/2\/2024\/03\/673x417-case-study-uslugowa_kup-bilet-1.webp 673w, https:\/\/proget.pl\/app\/uploads\/2\/2024\/03\/673x417-case-study-uslugowa_kup-bilet-1-300x186.webp 300w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-2-xl-font-size\" id=\"h-the-solution-proget-system\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--xs);font-style:normal;font-weight:600\">The solution \u2013 Proget system<\/h2>\n\n\n\n<p class=\"has-lg-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--sm)\">Thanks to Proget, KupBilet.pl company gained a thorough insight into the operation and status of the devices deployed to the system. By limiting unnecessary applications and allowing only business ones to be installed, it was possible to regain control over rented devices. In addition, it ensured that the equipment was used for its intended purpose.<\/p>\n\n\n\n<p class=\"has-lg-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--sm)\">Adding a dedicated application to the system has eliminated installation and update problems. The Proget solution has also made it possible to block calls, eliminating interference with proper hardware operation..<\/p>\n\n\n\n<p class=\"has-lg-font-size\" style=\"margin-bottom:var(--wp--preset--spacing--sm)\">What&#8217;s more, the <span style=\"text-decoration: underline\"><a href=\"https:\/\/proget.pl\/en\/remote-support\/\">remote desktop<\/a><\/span> feature allowed the client to monitor the proper operation of devices and applications on their own.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-2-xl-font-size\" id=\"h-features-applied\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--xs);font-style:normal;font-weight:600\">Features applied<\/h2>\n\n\n<div\n  id=\"block_c359b6c0f6c4b7f72a0c633a6464886a\"\n  class=\"py-[--wp--preset--spacing--xl] relative z-10\"\n  style=\"padding-top:var(--wp--preset--spacing--xs);padding-bottom:var(--wp--preset--spacing--xs)\"\n  ax-load=\"visible\"\n  x-data=\"GridColumns(true)\"\n  x-on:grid-columns-item=\"addColumn($event.detail)\"\n  x-on:resize.window.debounce.100ms=\"updateColumns()\"\n>\n      <div\n      class=\"swiper-container max-w-[17.5rem] sm:max-w-[20.625rem] w-full md:max-w-none\"\n      x-ref=\"container\"\n    >\n      <div class=\"swiper-wrapper md:!grid md:gap-x-5 lg:gap-x-10 md:gap-y-16 md:grid-cols-2 lg:grid-cols-4\">\n        \n<div\n  id=\"block_3722cd3ac055392de28e35e3b441fbb1\"\n  class=\"h-full swiper-slide\"\n  x-data\n  x-init=\"\n    $dispatch('grid-columns-item', {\n      image: $refs.image,\n      title: $refs.title,\n      description: $refs.decription,\n      content: $refs.content,\n    })\n  \"\n>\n  <div class=\"flex flex-col gap-y-2 md:gap-y-6 grid-columns-item h-full max-w-[20.625rem] mx-auto text-center px-6 py-11 rounded-lg bg-[#F3F4FF]\">\n    \n    \n          <div class=\"pb-2 text-sm\" x-ref=\"decription\">\n        Application<br \/>\r\nmanagement\n      <\/div>\n    \n    <div x-ref=\"content\" class=\"column-content\">\n      \n\n<p><\/p>\n\n\n    <\/div>\n\n      <\/div>\n<\/div>\n\n<div\n  id=\"block_d590c01cd4cab2da395d10646ee11983\"\n  class=\"h-full swiper-slide\"\n  x-data\n  x-init=\"\n    $dispatch('grid-columns-item', {\n      image: $refs.image,\n      title: $refs.title,\n      description: $refs.decription,\n      content: $refs.content,\n    })\n  \"\n>\n  <div class=\"flex flex-col gap-y-2 md:gap-y-6 grid-columns-item h-full max-w-[20.625rem] mx-auto text-center px-6 py-11 rounded-lg bg-[#F3F4FF]\">\n    \n    \n          <div class=\"pb-2 text-sm\" x-ref=\"decription\">\n        Device<br \/>\r\ncontrol\n      <\/div>\n    \n    <div x-ref=\"content\" class=\"column-content\">\n      \n\n<p><\/p>\n\n\n    <\/div>\n\n      <\/div>\n<\/div>\n\n<div\n  id=\"block_0376010c0e2c874b60741557b05b6455\"\n  class=\"h-full swiper-slide\"\n  x-data\n  x-init=\"\n    $dispatch('grid-columns-item', {\n      image: $refs.image,\n      title: $refs.title,\n      description: $refs.decription,\n      content: $refs.content,\n    })\n  \"\n>\n  <div class=\"flex flex-col gap-y-2 md:gap-y-6 grid-columns-item h-full max-w-[20.625rem] mx-auto text-center px-6 py-11 rounded-lg bg-[#F3F4FF]\">\n    \n    \n          <div class=\"pb-2 text-sm\" x-ref=\"decription\">\n        Remote<br \/>\r\ndesktop\n      <\/div>\n    \n    <div x-ref=\"content\" class=\"column-content\">\n      \n\n<p><\/p>\n\n\n    <\/div>\n\n      <\/div>\n<\/div>\n\n<div\n  id=\"block_467b34c6cf07db8793d688e449a7c0f8\"\n  class=\"h-full swiper-slide\"\n  x-data\n  x-init=\"\n    $dispatch('grid-columns-item', {\n      image: $refs.image,\n      title: $refs.title,\n      description: $refs.decription,\n      content: $refs.content,\n    })\n  \"\n>\n  <div class=\"flex flex-col gap-y-2 md:gap-y-6 grid-columns-item h-full max-w-[20.625rem] mx-auto text-center px-6 py-11 rounded-lg bg-[#F3F4FF]\">\n    \n    \n          <div class=\"pb-2 text-sm\" x-ref=\"decription\">\n        Working time<br \/>\r\noptimization\n      <\/div>\n    \n    <div x-ref=\"content\" class=\"column-content\">\n      \n\n<p><\/p>\n\n\n    <\/div>\n\n      <\/div>\n<\/div>\n\n      <\/div>\n    <\/div>\n  <\/div>\n\n\n\n<h2 class=\"wp-block-heading has-2-xl-font-size\" id=\"h-benefits-of-the-implementation\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--xs);font-style:normal;font-weight:600\">Benefits of the implementation<\/h2>\n\n\n<div\n  id=\"block_6e3eb62f5e976645605668d8c13a7e0d\"\n  class=\"grid grid-cols-1 lg:grid-cols-12 gap-y-16 gap-x-10 py-[--wp--preset--spacing--2-xl] items-center\"\n  style=\"padding-top:var(--wp--preset--spacing--xs);padding-bottom:var(--wp--preset--spacing--xs)\"\n>\n  <div \n    class=\"is-layout-constrained lg:col-span-6 lg:order-1 order-1\"\n>\n    \n\n<ul class=\"wp-block-list\">\n<li class=\"has-lg-font-size\">Ongoing monitoring of the operation and condition of rented company equipment.<\/li>\n\n\n\n<li class=\"has-lg-font-size\">Monitoring the operation of the dedicated application and resolving problems with its installation and updating.<\/li>\n\n\n\n<li class=\"has-lg-font-size\">Increasing the effectiveness of user support through the use of remote connection to devices.<\/li>\n\n\n\n<li class=\"has-lg-font-size\">Streamlining the process of preparing new equipment for rent.<\/li>\n<\/ul>\n\n\n<\/div>\n  <div class=\"hidden lg:block order-2\"><\/div>\n\n  <div class=\"text-center lg:col-span-5 hidden md:block lg:order-3 order-3\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"510\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2025\/12\/510x510-case-study-uslugowa_kup-bilet-2.webp\" class=\"inline-block w-full h-auto rounded-lg\" alt=\"Proget mobility management for service industry, checking tickets on mobile device\" srcset=\"https:\/\/proget.pl\/app\/uploads\/2\/2025\/12\/510x510-case-study-uslugowa_kup-bilet-2.webp 510w, https:\/\/proget.pl\/app\/uploads\/2\/2025\/12\/510x510-case-study-uslugowa_kup-bilet-2-300x300.webp 300w, https:\/\/proget.pl\/app\/uploads\/2\/2025\/12\/510x510-case-study-uslugowa_kup-bilet-2-150x150.webp 150w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>      <\/div>\n\n      <div class=\"text-center lg:col-span-5 block md:hidden lg:order-3 order-3\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"510\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2025\/12\/510x510-case-study-uslugowa_kup-bilet-2.webp\" class=\"inline-block w-full h-auto rounded-lg\" alt=\"Proget mobility management for service industry, checking tickets on mobile device\" srcset=\"https:\/\/proget.pl\/app\/uploads\/2\/2025\/12\/510x510-case-study-uslugowa_kup-bilet-2.webp 510w, https:\/\/proget.pl\/app\/uploads\/2\/2025\/12\/510x510-case-study-uslugowa_kup-bilet-2-300x300.webp 300w, https:\/\/proget.pl\/app\/uploads\/2\/2025\/12\/510x510-case-study-uslugowa_kup-bilet-2-150x150.webp 150w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>    <\/div>\n  <\/div>\n\n\n<h2 class=\"wp-block-heading has-2-xl-font-size\" id=\"h-customer-recommendation\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--xs);font-style:normal;font-weight:600\">Customer recommendation<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-style-default has-lg-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--sm)\">\n<p class=\"has-xl-font-size\" style=\"padding-top:var(--wp--preset--spacing--xs);padding-bottom:var(--wp--preset--spacing--xs);font-style:normal;font-weight:300\"><em>We recommend the Proget solution for mobile device management. We are not only satisfied with the results associated with the implementation of the system, but also firmly believe that it will contribute to the achievement of our intended goals.<\/em><\/p>\n<cite>Marcin Krysi\u0144ski, CEO<br>KupBilet.pl service<\/cite><\/blockquote>\n\n\n<div class=\"alignfull !px-0 bg-background-black text-text-inverted\">\n  <div \n    class=\"is-layout-constrained is-layout-constrained-root px-6 md:px-16\"\n>\n    \n\n<div class=\"wp-block-group has-lg-font-size is-layout-constrained wp-block-group-is-layout-constrained\"><div\n  id=\"block_d59bcbf5ad403c6e7513a4311cbd8d4c\"\n  class=\"grid grid-cols-1 lg:grid-cols-12 gap-y-16 gap-x-10 py-[--wp--preset--spacing--2-xl] items-center\"\n  style=\"padding-top:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg)\"\n>\n  <div \n    class=\"is-layout-constrained lg:col-span-6 lg:order-1 order-3\"\n>\n    \n<h2\n  class=\"text-3xl !leading-[1.2] font-bold wp-block-heading align-text-left\" style=\";\" id=\"block_f20744bc08741546ad1ff7ceaf270d43\"\n>\n  Check out the Proget solution for services industry.\n<\/h2>\n\n<div \n  id=\"block_81d738dc6f6fbb1f47d2327285703397\"\n  class=\"flex flex-wrap gap-4 wp-block-buttons justify-start\"\n  style=\"padding-top:var(--wp--preset--spacing--sm)\"\n>\n  \n<a\n    href=\"https:\/\/proget.pl\/en\/trial\/\" target=\"\" rel=\"noopener\" style=\"min-width: 200px\" class=\"!inline-flex items-center justify-center outline outline-1 -outline-offset-1 rounded-full font-prebold no-underline hover:no-underline focus:no-underline transition-colors duration-300 linear whitespace-nowrap font-sans-alt !leading-[1.362] [&amp;_svg]:flex-none bg-button-primary-main-fill !text-button-primary-main-text outline-button-primary-main-outline hover:bg-button-primary-hover-fill hover:!text-button-primary-hover-text hover:outline-button-primary-hover-outline disabled:bg-button-primary-disabled-fill disabled:!text-button-primary-disabled-text disabled:outline-button-primary-disabled-outline focus:bg-button-primary-selected-fill focus:!text-button-primary-selected-text focus:outline-button-primary-selected-outline button-small text-[0.8125rem] px-4 py-2 gap-2 [&amp;_svg]:w-4 [&amp;_svg]:h-4 wp-block-button !inline-flex\"\n>\n    \n    <span\n        class=\"\"\n    >\n        Test the system\n    <\/span>\n\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2.5 8H13.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<path d=\"M9 3.5L13.5 8L9 12.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n    <\/a>\n\n<\/div>\n\n<\/div>\n  <div class=\"hidden lg:block order-2\"><\/div>\n\n  <div class=\"text-center lg:col-span-5 hidden md:block lg:order-3 order-1\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"350\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2024\/04\/510x350_creklama-grafika-5_01.webp\" class=\"inline-block w-full h-auto rounded-lg\" alt=\"two smartphones and a rugged device in Kiosk mode\" srcset=\"https:\/\/proget.pl\/app\/uploads\/2\/2024\/04\/510x350_creklama-grafika-5_01.webp 510w, https:\/\/proget.pl\/app\/uploads\/2\/2024\/04\/510x350_creklama-grafika-5_01-300x206.webp 300w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>      <\/div>\n\n      <div class=\"text-center lg:col-span-5 block md:hidden lg:order-3 order-1\">\n      <img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"350\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2024\/04\/510x350_creklama-grafika-5_01.webp\" class=\"inline-block w-full h-auto rounded-lg\" alt=\"two smartphones and a rugged device in Kiosk mode\" srcset=\"https:\/\/proget.pl\/app\/uploads\/2\/2024\/04\/510x350_creklama-grafika-5_01.webp 510w, https:\/\/proget.pl\/app\/uploads\/2\/2024\/04\/510x350_creklama-grafika-5_01-300x206.webp 300w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>    <\/div>\n  <\/div><\/div>\n\n\n<\/div><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-brand-fog-color has-alpha-channel-opacity has-brand-fog-background-color has-background is-style-default\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:0\" \/>\n\n\n\n<div class=\"wp-block-group has-base-white-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-837611ba wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--sm);margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--sm);padding-bottom:0;padding-left:var(--wp--preset--spacing--sm)\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-700cb50f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-f078265f wp-block-column-is-layout-constrained\" style=\"padding-right:0;flex-basis:48px\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2025\/06\/Agnieszka-P-100.webp\" alt=\"\" class=\"wp-image-2976\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-e1564d08 wp-block-column-is-layout-constrained\" style=\"padding-left:0\">\n<p>Author: Agnieszka Pierlak<\/p>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0.7em;font-size:0.7em\">Marketing specialist with experience in the IT industry. Interested in issues related to cybersecurity and internal security. Privately, a lover of good literature, Asian cuisine and mountain hiking.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n        <\/div>\n      <\/article>\n      <aside class=\"mt-10 xl:mt-0\">\n        <div class=\"hidden xl:block xl:mb-10\">\n          <form role=\"search\" action=\"https:\/\/proget.pl\/en\/blog\/\" autocomplete=\"off\">\n  <div class=\"w-full inline-block relative \">\n    <input\n      class=\"peer w-full bg-transparent text-text-primary font-medium text-sm shadow-01 pr-3 pl-10 pt-xs border border-border-secondary rounded-lg transition-all hover:border-border-active hover:bg-surface-hover-01 focus:border-border-active focus:outline-0 focus:ring-0 disabled:bg-border-disabled disabled:text-text-disabled disabled:cursor-not-allowed disabled:border-border-disabled h-[50px]\"\n      placeholder=\" \"\n      type=\"text\"\n      name=\"s\"\n      value=\"\"\n      id=\"search\"\n    \/>\n    <label\n      class=\"flex w-full h-full select-none pointer-events-none absolute left-0 pr-3 pl-10 transition-all !overflow-visible truncate leading-tigh text-text-tertiary peer-placeholder-shown:text-text-tertiary peer-disabled:text-text-disabled peer-disabled:peer-placeholder-shown:text-text-disabled peer-placeholder-shown:text-sm text-xs peer-focus:text-xs top-[7px] peer-placeholder-shown:top-[15px] peer-focus:top-[7px]\"\n      for=\"search\"\n    >\n      Search\n    <\/label>\n    <button type=\"submit\" class=\"absolute left-0 top-[calc(50%-20px)] w-10 h-[40px] pl-1 flex items-center justify-center\">\n      <svg class=\"w-5 h-5 shrink-0 stroke-primary-500 pointer-events-none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 20 20\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M9.063 15.625a6.562 6.562 0 1 0 0-13.125 6.562 6.562 0 0 0 0 13.125Zm4.64-1.922L17.5 17.5\"\/><\/svg>    <\/button>\n  <\/div>\n<\/form>\n        <\/div>\n                  <h2 class=\"text-text-secondary text-lg font-semibold mb-6\">More articles:<\/h2>\n          <div class=\"grid gap-6\">\n                          <a href=\"https:\/\/proget.pl\/en\/blog\/customer-story-bpbp-construction-industry\/\" class=\"flex items-center rounded-lg bg-[#F3F4FF] overflow-hidden hover:no-underline\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2023\/10\/22-150x150.webp\" class=\"h-[100px] w-[100px] object-cover shrink-0\" alt=\"banner with BPBP logo, two mobile devices laptop and tablet, document icon with magnifying glass\" \/>                                <div class=\"w-full p-3.5 pr-6 pl-8\">\n                  <h3 class=\"text-text-secondary block text-sm font-medium leading-[1.25]\">\n                    BPBP \u2013 managing a dispersed fleet of company devices with Proget system\n                  <\/h3>\n                <\/div>\n              <\/a>\n                          <a href=\"https:\/\/proget.pl\/en\/blog\/customer-story-daw-trans-transportation-industry\/\" class=\"flex items-center rounded-lg bg-[#F3F4FF] overflow-hidden hover:no-underline\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2023\/06\/15-150x150.webp\" class=\"h-[100px] w-[100px] object-cover shrink-0\" alt=\"banner with Daw-Trans logo, two mobile devices laptop and tablet, document icon with magnifying glass\" \/>                                <div class=\"w-full p-3.5 pr-6 pl-8\">\n                  <h3 class=\"text-text-secondary block text-sm font-medium leading-[1.25]\">\n                    Find out how Proget system secured Daw-Trans\u2019 shipping documents\n                  <\/h3>\n                <\/div>\n              <\/a>\n                          <a href=\"https:\/\/proget.pl\/en\/blog\/customer-story-grupa-eurozet-media-industry\/\" class=\"flex items-center rounded-lg bg-[#F3F4FF] overflow-hidden hover:no-underline\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2023\/10\/23-150x150.webp\" class=\"h-[100px] w-[100px] object-cover shrink-0\" alt=\"banner with Grupa Eurozet logo, two mobile devices laptop and tablet, document icon with magnifying glass\" \/>                                <div class=\"w-full p-3.5 pr-6 pl-8\">\n                  <h3 class=\"text-text-secondary block text-sm font-medium leading-[1.25]\">\n                    Grupa Eurozet \u2013 ensuring the security of data processed by journalists\n                  <\/h3>\n                <\/div>\n              <\/a>\n                          <a href=\"https:\/\/proget.pl\/en\/blog\/customer-story-kaem-construction-industry\/\" class=\"flex items-center rounded-lg bg-[#F3F4FF] overflow-hidden hover:no-underline\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2026\/02\/KAEM-150x150.webp\" class=\"h-[100px] w-[100px] object-cover shrink-0\" alt=\"banner with KAEM logo, two mobile devices laptop and tablet, document icon with magnifying glass\" \/>                                <div class=\"w-full p-3.5 pr-6 pl-8\">\n                  <h3 class=\"text-text-secondary block text-sm font-medium leading-[1.25]\">\n                    Find out how Proget streamlined the management of phones and tablets in the KAEM warehouse\n                  <\/h3>\n                <\/div>\n              <\/a>\n                          <a href=\"https:\/\/proget.pl\/en\/blog\/proget-trademark-registration\/\" class=\"flex items-center rounded-lg bg-[#F3F4FF] overflow-hidden hover:no-underline\">\n                                  <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/proget.pl\/app\/uploads\/2\/2026\/04\/trademark-1-90-150x150.webp\" class=\"h-[100px] w-[100px] object-cover shrink-0\" alt=\"banner trademark registration\" \/>                                <div class=\"w-full p-3.5 pr-6 pl-8\">\n                  <h3 class=\"text-text-secondary block text-sm font-medium leading-[1.25]\">\n                    Proget officially registered as a trademark\n                  <\/h3>\n                <\/div>\n              <\/a>\n                      <\/div>\n              <\/aside>\n    <\/main>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>KupBilet.pl is a Polish company that has been working with major organizers of cultural and sports events for years. It provides a variety of services: production and distribution of tickets via the Internet and a network of sales outlets, information services for ticket buyers, event promotion, and rental of electronic access control devices for venues. The client reported problems controlling the equipment rented to check tickets and difficulties installing and updating the company&#8217;s dedicated application. They also needed a tool to support the process of providing effective, remote assistance to users.<\/p>\n","protected":false},"author":3,"featured_media":2703,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>KupBilet.pl: remote support for users with the Proget system<\/title>\n<meta name=\"description\" content=\"How to efficiently manage mobile devices in the service industry? Find out what benefits KupBilet.pl gained from implementing the MDM system.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/proget.pl\/en\/blog\/customer-story-kupbilet-services-industry\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Control of ticket checking equipment and remote support with Proget\" \/>\n<meta property=\"og:description\" content=\"How to efficiently manage mobile devices in the service industry? Find out what benefits KupBilet.pl gained from implementing the MDM system.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/proget.pl\/en\/blog\/customer-story-kupbilet-services-industry\/\" \/>\n<meta property=\"og:site_name\" content=\"Proget\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-19T08:30:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-05T14:54:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/proget.pl\/app\/uploads\/2\/2024\/03\/31.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1351\" \/>\n\t<meta property=\"og:image:height\" content=\"296\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Agnieszka Pierlak\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Agnieszka Pierlak\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/blog\\\/customer-story-kupbilet-services-industry\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/blog\\\/customer-story-kupbilet-services-industry\\\/\"},\"author\":{\"name\":\"Agnieszka Pierlak\",\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/#\\\/schema\\\/person\\\/2511d4c9e540e5daf31b4f90bc874539\"},\"headline\":\"Control of ticket checking equipment and remote support with Proget\",\"datePublished\":\"2024-03-19T08:30:00+00:00\",\"dateModified\":\"2025-12-05T14:54:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/blog\\\/customer-story-kupbilet-services-industry\\\/\"},\"wordCount\":345,\"publisher\":{\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/blog\\\/customer-story-kupbilet-services-industry\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/proget.pl\\\/app\\\/uploads\\\/2\\\/2024\\\/03\\\/31.webp\",\"articleSection\":[\"Case study\"],\"inLanguage\":\"en-GB\",\"accessibilityFeature\":[\"tableOfContents\"]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/blog\\\/customer-story-kupbilet-services-industry\\\/\",\"url\":\"https:\\\/\\\/proget.pl\\\/en\\\/blog\\\/customer-story-kupbilet-services-industry\\\/\",\"name\":\"KupBilet.pl: remote support for users with the Proget system\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/blog\\\/customer-story-kupbilet-services-industry\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/proget.pl\\\/en\\\/blog\\\/customer-story-kupbilet-services-industry\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/proget.pl\\\/app\\\/uploads\\\/2\\\/2024\\\/03\\\/31.webp\",\"datePublished\":\"2024-03-19T08:30:00+00:00\",\"dateModified\":\"2025-12-05T14:54:20+00:00\",\"description\":\"How to efficiently manage mobile devices in the service industry? 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