MDM — Mobile Device Management

Central management of enterprise mobile devices

Smartphones, tablets, laptops and rugged devices — ready to work in minutes.

What is Mobile Device Management (MDM)?

Mobile Device Management (MDM) is an IT solution that enables centralized management of an organization’s device fleet. It operates through the MDM protocol (Android Enterprise, Apple MDM Protocol, Windows MDM/CSP) built into the device’s operating system. This allows IT administrators to remotely deploy configurations, enforce security policies, and respond to incidents — without physical access to the device. Organizations implement MDM solutions to secure and standardize their device environment, reduce IT operational costs, and meet regulatory requirements such as NIS2.

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How do organizations use MDM in practice?

Explore real-world scenarios where an MDM system streamlines everyday device management.

Large-scale device deployment

  • Need: An organization is deploying a fleet of 100 devices for employees across multiple locations.
  • Problem: Manual configuration of each device individually is time-consuming, slows down the process, and can lead to errors or inconsistencies between devices.
  • After MDM deployment: Devices are configured remotely and automatically. They are operational from the first boot — with no on-site IT involvement.
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Loss or theft of a company device

  • Need: A company wants to ensure that losing a device does not mean losing control over corporate data.
  • Problem: A lost, stolen, or unattended device may allow unauthorized access to corporate data and resources.
  • After MDM deployment: IT can immediately lock or wipe the device and revoke access to corporate resources.

Lack of control over the application landscape

  • Need: An organization wants to control which applications are installed on company devices.
  • Problem: The absence of centralized control leads to environment inconsistencies and increases the risk of unauthorized software being installed.
  • After MDM deployment: IT distributes and updates applications remotely, and employees only have access to approved tools.

Supporting mobile workforce

  • Need: A company wants to ensure operational continuity for mobile employees — without requiring on-site IT intervention.
  • Problem: When a device fails in the field, IT has no way to quickly diagnose the issue or provide remote assistance.
  • After MDM deployment: IT gains remote access to the device and can diagnose and resolve issues without travelling to the user.

Single-purpose devices

  • Need: An organization wants to deploy devices to serve as point-of-sale kiosks for order processing.
  • Problem: Without system-level restrictions, customers may use the device for unintended purposes, disrupting sales and creating security risks.
  • After MDM deployment: Devices are restricted to a specific application and operate strictly as intended.

Remote OS updates across the entire fleet

  • Need: IT wants to maintain a consistent operating system version across all company mobile devices.
  • Problem: Users postpone or ignore updates, leaving devices exposed to security vulnerabilities.
  • After MDM deployment: IT enforces OS updates centrally on Android and Apple devices — without user involvement and regardless of location.

Regulated and audited environments

  • Need: An organization must meet security and compliance requirements (e.g. NIS2, ISO, industry-specific standards).
  • Problem: Inconsistent security policies across devices make it difficult to satisfy audit requirements.
  • After MDM deployment: Security policies are enforced centrally across all devices, simplifying compliance and audit processes.

Which operating systems does Proget MDM support?

Manage your corporate Android device fleet in COBO, COPE, and BYOD models. Proget supports Android Enterprise — enabling automatic provisioning through zero-touch enrollment, security policy enforcement, and full separation of work and personal data.

Manage iPhone, iPad, and Mac devices in a corporate environment. Proget integrates with Apple Business Manager (ABM), enabling zero-touch enrollment and automatic device deployment without physical IT configuration. Distribute applications through Apps and Books (VPP) and enforce security policies on Apple devices across your organization.

Leverage the full capabilities of Samsung Knox in corporate and operational environments — from office smartphones to rugged tablets used in logistics and manufacturing. Proget supports Samsung Knox as a dedicated activation type with profiles and policies unavailable in standard Android Enterprise, including KME for mass enrollment.

Maintain consistent configurations across Windows computers and laptops from a single Proget console. Configure password policies, BitLocker encryption, and system feature access — with Microsoft Entra ID integration for user profile import.

Manage industrial and ruggedized devices — scanners, terminals, and rugged tablets — used in logistics, manufacturing, field service, and public safety. Auto-enrollment enables mass fleet deployment without manual configuration, while kiosk mode restricts devices to a single application or a defined set. Proget also supports AOSP devices — specialist hardware running without Google services.

How does Proget MDM handle daily device management?

Proget MDM is a single platform that brings together all the tools needed to manage a device fleet — from deployment and configuration, through security, to day-to-day IT support.

Device management with MDM, gear

Device Management

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Apps Management

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Data Security

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Remote IT Support

Auto-enrollment


Deploy new devices remotely, quickly and in bulk. Configure them in line with company policy.

Mobile Threat Prevention

Set up automatic responses to security incidents and act preventively.

Application control

Control the content of your device for installed applications, create whitelists and blacklists.

Remote support

Use a remote desktop and support users with problems on the device.

Policies

Set and impose different
rules for specific devices
or groups of them.

Reports

Get detailed summaries
of system data, set up periodic reports sent to e-mail addresses.

BYOD support

Secure business data on private devices implemented in the BYOD model.

Kiosk mode

Lock the device to a specific function to run a selected application or a set.

Location

Gain control over where devices are located, including those that are constantly in motion.

Geofencing


Designate a virtual area where you can trigger various device actions thanks to GPS.

Device locking

Completely lock down any device you lose control of in case it is lost or stolen.

Data erasure

Remotely erase data
and reset devices to their
factory settings.

What’s the cost of no MDM?

  • Manual device administration
    Without automation, IT teams must manually configure and maintain every device. Each new device adds to the operational workload and extends the user onboarding process.
  • High IT team workload
    Managing incidents without remote tools increases the number of interventions and the time required to resolve them. This affects helpdesk and IT operations resource utilization.
  • Challenges in scaling the environment
    As the number of devices grows, so does the demand on IT administrative resources. Without MDM, the cost of managing the environment scales proportionally with device count.
  • Inconsistent device configurations
    Differences in device and application configurations increase the complexity of the IT environment, resulting in higher maintenance costs and making change management and updates more difficult.
  • Limited infrastructure visibility
    Without a single management console, monitoring the status of devices, applications, and configurations across the organization becomes difficult. This limits the ability to respond quickly to issues and make informed operational decisions.
  • Risk of data loss or breach
    A lost device, unauthorized access, or the absence of centrally enforced security policies can lead to the exposure of corporate data. The consequences include incident response costs, business disruption, and the risk of losing client and partner trust.
  • Risk of non-compliance and audit findings
    Inconsistent security standards across devices make it harder to meet regulatory and internal policy requirements. This can affect the outcome of audits and an organization’s ability to demonstrate compliance with frameworks such as NIS2 or ISO.

Why do organizations choose Proget MDM?

Proget MDM is chosen by organizations that need full control over their device environment, a flexible deployment model, and local technical support.

  • Sovereign device management – flexible deployment in an on-premise or cloud model, with the option to keep data within the EU.
  • Polish-language technical support – support available via chat and ticketing system, handled by engineers based in Poland — no automated bots, no redirection to global support centers.
  • Deployment and migration support – the cloud version is ready immediately after registration. On-premise deployment and migration from another system are carried out together with the client — at no additional cost.
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Take control of your organization’s devices

Book a demo or launch a test environment and see how Proget MDM streamlines device management across your organization.

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