What are the ISO 27001 and ISO 9001 standards?
ISO/IEC 27001 is an international standard for information security management. It defines requirements for protecting sensitive data, risk management, and business continuity of information systems in the event of malfunction.
ISO 9001, on the other hand, defines the organization’s quality management standards. Its purpose is to ensure that the company provides products and services that meet customer expectations, comply with applicable legal requirements, and continually improve all customer service processes.
Implementation and certification process
Implementation of ISO standards is complex and time-consuming. It requires adapting internal policies and procedures to meet the requirements of the standard. In the case of ISO 27001 and 9001, this includes:
- identifying and evaluating risks (ISO 27001),
- determining quality objectives (ISO 9001),
- developing an information security policy (ISO 27001) and a quality policy (ISO 9001),
- implementing appropriate tools for information protection (ISO 27001) and process monitoring and quality control (ISO 9001),
- training of employees,
- monitoring and auditing of management systems regularly.
Implementing the aforementioned ISO standards usually takes a few to several months. It involves both management and all employees of the various departments. The certification process takes place in two stages. First, auditors verify the documentation for information security and quality management, then check both management systems’ actual operation.
Certification is carried out by an independent entity – a certification unit authorized to assess the organization’s compliance with the requirements of specific norms. After a successful audit, the company receives a certificate confirming fulfillment of the standards.
ISO 27001 and 9001 certifications are not granted permanently. Special external audits are conducted periodically, and after three years they need to be renewed, which means recertification. This is to verify that the organization meets the requirements of the standards on a continuous basis and that there are no deficiencies in the declared procedures.
What are the benefits of working with a manufacturer that has current ISO 27001 and 9001 certifications?
Working with an ISO-certified manufacturer will provide your company with additional benefits. Not only do they improve cooperation, but they also objectively guarantee the compliance of processes with the highest international standards:
1. Data security
ISO 27001 focuses on information security management. It specifies requirements for protecting information, identifying threats, managing risks and implementing appropriate security measures. When you work with a vendor that adheres to these standards, you can rest assured that any data transferred and shared with the vendor is secure, including that processed as part of the service provided. Regardless of the form of data (digital, paper, cloud computing), adequate protection is guaranteed at every level of cooperation. What’s more, the provider is constantly updating all procedures in place as part of continuous self-improvement.
2. High-quality services and focusing on customer
Both standards require thorough documentation and adherence to information and quality management procedures. They also oblige the manufacturer to follow a structured approach to services provided. ISO 9001 confirms that an organization employs skilled, dedicated professionals, resulting in efficient service and increased customer satisfaction. On the other hand, the use of meticulous procedures and well-thought-out processes gives you confidence that the company minimizes the risk of errors and delays and delivers products at a consistent level. The quality of a certified manufacturer’s services will, therefore, be significantly higher.
At Proget, we are committed to the highest level of security, not only because of the specifics of our industry, but also because of the high awareness of the risks around us. Our customers always come first for us, so we are relentless in our efforts to provide them with maximum service security and high quality cooperation. Therefore, we are even more proud of our ISO 27001 and ISO 9001 certifications, which confirm our efforts.
Łukasz Czernik, CEO & Founder, Proget
3. Compliance with laws and regulations
Many sectors and industries demand compliance with strict information security and quality regulations. Working with a vendor that is ISO 27001 and 9001 certified ensures that it meets the highest legal and regulatory requirements. This gives you peace of mind that the supplier complies with personal data protection standards (GDPR) and has implemented appropriate technical and organizational measures to secure the supply chain against cyberattacks (NIS2).
4. Your customers’ and business partners’ trust
ISO 27001 and 9001 are internationally recognized standards that confirm a company’s reliability and trustworthiness. Cooperation with a certified manufacturer can positively influence the trust of customers and business partners in your organization. Compliance with the standards above can also be an essential factor in the selection process of business partners.
5. Continuous improvement and sustainability
Both standards oblige the company to continuously monitor and improve its information security and quality management processes. As a result, you can rest assured that the vendor is actively working to enhance information protection continuously and is thus more resilient to cyber-attacks and external threats. In addition, the ISO 9001 standard promotes operational efficiency and sustainability, which in practice means removing redundant processes, reducing errors, complaints, and wasted resources.
Your data in the right hands.
Choose consciously and bet on a provider that is certified and operates in accordance with the latest ISO standards – 27001:2023 and 9001:2015.
Working with Proget, you can rest assured that the security of your company’s data and the quality of our services are maintained at the highest level. Our operations and processes are driven by well-thought-out and documented procedures designed to maximize and secure the daily work of our entire team.