Proget MDM and OXARI ITSM integration: mobile devices in IT asset inventory and processes

Corporate smartphones, tablets and rugged devices are an integral part of a company’s IT infrastructure. In many organizations, however, information about them resides in the MDM system, while other assets, service requests and IT processes are handled in separate tools. Although each of these systems performs its role well, the lack of a connection between them creates a “mobile blind spot”, which can hinder a rapid response to security and hardware issues and force administrators to look for information across multiple sources. T...